PCBWay Reviews

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There are 12 reviews with an average rating of 3.8.  

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PCBWay
Average rating:  
 12 reviews
 by vitya
I can only recommend PCBWay

Have been using PCBWay for a years now to create 2 layer PCBs with a stencil, most of the time (but not always) not bigger than 100*100mm. I am still to find any flaw in them.
The silk screens are sharp, the solder pads are spot on, the edges are clean.
99% of the time I receive more PCBs than I ordered, and they do not require any cleaning or other preparation before soldering (unlike several other manufacturers I have tried over the years).
Customer service is quick and to the point when needed.
I only ever use normal turnaround (i.e. I am not in a rush) and the PCBs are shipped within within 48-72 hours of ordering 90% of the time. It has never taken more than 96 hours.
Highly recommended!

 by Wojciech Kaczmarski
Excellent assembly quality and customer support

After reading all the comments here, I decided to give PCBWay a try and I'm very positively surprised. Registration is superb. Assembly is precise and the PCB is clean with no residual. Soldermask is uniform and its color is better than the ordinary "green" seen on JLCPCB PCBs. Doesn't at all look like another "inexpensive Chinese PCB". Geometry is within specification.
Parts procurement is very convenient, Mouser/Farnell/TME part numbers can be used directly. KiCAD plugin helps a lot with placing orders.
Responsive customer support adds to the very good overall experience. Pricing is reasonable.

 by Jason
PCB prototype

I am completely blown away with how this experience has gone. The PCBs are perfect, and I received them in no time flat. I ordered and received these to eastern USA in less time than it takes to get a package from 2 states over from me. I will definitely be back in the future. Thank you Winnie and PCBWay! Exceptional!

 by Cherry
Bad surprises for assembly

I tried their integrated assembly with PCB and from the look of their quotation tool everything looked good. It showed me a general breakdown of the costs, including the total weight and shipping charge, a ship-out date of 3 days and an arrival 4 days after that. Obviously parts would be extra. That all looked great so I accepted the quotation.

At that point, things started going downhill. Their BOM process is manual and requires e-mailing Excel databases back and forth. It was at least responsive and didn't take more than a couple of hours to have that complete. Completing the final review took another couple of (during business) hours, which was fine. Finally my order was ready for review.

At this point I see that my shipping cost went from $32 to $49 and that the time to ship-out went from 4 to 22 business days! The parts added to my 10 boards were 9 1206-package resistors. I looked that up, and 90 resistors of that size should be a total of 1-2g. Apparently that extra 2g of parts and the solder are an extra $15 to ship.

When I spoke to support they simply said, "assembly takes 3-5 weeks and shipping is based on weight".

I noticed something else though as I was trying to figure out why the costs and shipping times changed: When I went back to the quotation tool and put in exactly the same order, suddenly the assembly costs were a 50 board minimum (the total cost for 50 was the same as 5 or 10)! The much cheaper assembly price on my original order was not the result of any discount that was shown, but seemingly a different minimum assembly charge. So, it appears you can't trust what it says in the quote and expect the prices to change without a reason.

 by Tony Ward
Cowboys

awful. Ordered a 24 hour PCB, followed up 2-3 times a day for 4 days, 72 hours later it hasn't shipped. The account manager doesn't answer messages for the last 32 hours, the online help tell you they will get it shipped immediately, then tell me it will ship in a few hours and 9pm at night, but nothing happens.
Waste of money. Dont do it.

 by Johnni
Review done by PCBWAY saved the day

Ordered 9 boards. One failed the review of PCBWAY.
I did not understand why and asked in their message system.
Next day I had a response in my email inbox pointing at what is wrong and in an easy understandable language. The fix was easy. I had by mistake copied the outline of 2 components into the solder mask when the footprint was created.
They could have produced the board and let my mistake pass. I am happy they did not.
Their response time was not with in 10 mins. BUT They did take time to explain.
I'm happy with that service, my 100mm x 200mm board is 38USD. Others was willing to produce it for far less. The review of those others is not impressive. Have used pcbway before... interesting to see how it goes with a relatively large board.

 by Gary
Excellent quality and pricing, for certain designs

I've ordered 5 different PCBs from PCBWay (that includes PCB manufacture in every case, and component assembly for 3 of them). Those boards ranged from tiny (~20 mm, 2 layers) to medium (~100x200 mm, 4 layers). Overall I've been very happy with the quality of the PCBs and the assembly every single time, and I definitely expect to order more in future.

The only reason I wouldn't automatically use PCBWay for every order without thinking twice is that their pricing isn't always competitive for more complicated jobs. For <=4 layers, <=100x100 mm, quantity =0.15 mm, drill >=0.3 mm, PCBWay's price is always very good, and I'd order from them in a heartbeat. However, in cases where that's not good enough (e.g., when you need fine-pitch BGA components with tiny traces and vias to squeeze in between the pads), the cost might increase rather quickly. So if you need better specifications than those above, then shop around for multiple quotes as early as possible, because there's a reasonable chance that a competitor will offer better prices for complicated jobs.

 by Jarl Gjessing
Extremely long delivery time

I have ordered many times from PCBWay, simply because the ordering process is the easiest.
And the products delivered are just fine, but when you order with assembly, the production time is, to put is short, crazy.
And often they do not get to deliver it on time, often they get way over time.
And when you say that this is urgent and your own customers are complaining, they give you some quick answer like "I've urgent our factory" and nothing happens.
Do not use this for production critical products

 by Tom Price
Ordered once. It was fine.

I placed one order. To be honest the only reason I did so was because I was offered a $50 promotion. This made ordering from PCBway cheaper than my usual service (Elecrow). The quality was as good as the boards I get from there, but the prices are generally a bit higher so I have not used them again.

 by Just4Fun
Never a problem with them

I've done several runs with them (all 2-layer boards) without any problem.

With the last one I wrote a wrong note saying a different file for the non plated holes, but they wrote to me for the error so I was able to correct it and save the run!

The only "complain" I can say is that currently the shipment cost to my country are a bit higher compared with others services, but I know that this one is a non common situation for shipments.

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