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There are 61 reviews with an average rating of 3.6. 
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I have been having them make boards for me for several years. They have all been good boards but now that there has been a problem with their shipping company it turns out that their customer service is crap. I thought they valued me as a customer but obviously they don't. I have dumped them.
Over the last year (2025), JLC experienced increasing delays. Almost every order left the factory a few days after the expected processing time had passed. This is a very bad situation for everyone professional (business) customer - especially since the delays are consistent.
Currently we have 2 orders stuck in their system. Last status update was "SMD paste printing", already 7 days ago. No fab in the world needs 7+ days for that job.
Another problem is their dynamic pricing. We had situations when the quoted price increased by 20% after we corrected a spelling mistake on the silkscreen. We had 20% price increase after we increased the quantity and then decreased it to the old number. Whenever this happens, it is good advice to delete your project and to start over. To our surprise, the new price is sometimes better than the old one.
I understand that they have volume constraints like every manufacturer. But I am expecting to see true processing times. When it shows "5-6 days" then it can't be 9 at the end. And since this problem exist for a long time, I can clearly say their management is negligent. Not caring about those problems.
Just 1 word about the quality: Our PCBs and assembling jobs have always been excellent. Out of hundreds of jobs since about 2018, when we used them for the first time, we only had a complaint once, and they fixed it right away.
I bought some ICs for assembly. But they said they want to close my account and I wouldn't able to use these ICs, they don't provide refund. No any explanations from their side. I'm from Kazakhstan, so it cannot be because of sanctions, I buy couple of PCBs a year only. Have no idea, why they did it.
So be careful, they can just take your money and own it.
I placed my first order with JLCPCB, purchasing five boards to evaluate their quality.
After uploading my files, their system flagged an issue, claiming that component positions were off the board—even though I had used their own EasyEDA tool. Fortunately, this was quickly resolved.
One frustrating aspect was being forced to order certain components in bulk (thousands of units) due to stock shortages. While the total cost was only a few dollars, it was disappointing that there was no option to use them elsewhere or have them shipped separately. This felt somewhat misleading, though not a major financial loss.
When the boards arrived, I could immediately tell they were poorly made. Upon opening the package, the first board I picked up felt as if it was coated in oil (which turned out to be flux). The boards creaked when handled, and, worst of all, nothing functioned. There was no power from the input, no output from the onboard USB-C UART adapter, and no signals anywhere on the board.
I reported the issues to JLCPCB and have now spent over three weeks in back-and-forth communication, providing images, videos, and detailed explanations—yet no resolution has been reached. In contrast, the same design manufactured elsewhere worked flawlessly.
Based on this experience, I would strongly advise against using JLCPCB. I certainly won’t be ordering from them again.
They are really very cheap. However, when they make a mistake in production they never correct it. When you open a support ticket in their site, they will play ping-pong with you until you give up.
Truly amazing pricing, quality and speed. Cannot speak highly enough of them.
We've been using JLCPCB for 3 years and we spent between $50K to $100K on orders. We use them mainly for ease of ordering, online quotes, relative speed in production and low cost. So far so good. Until they make a mistake.
Regardless how clear is the mistake, they will not assume any responsibility and blame the customer. On our last order of 400 PCBs, we had an unspecified component in the BOM. This item had only one field description, 2x20 Header. In all our previous jobs, when this component was left in the BOM, they would send an email asking what to do. This time they decided to pick a component at random, i.e. a simple male header, and install it.
Removing the component is a nightmare. It costs more than the whole assembly job.
The job cost was about $2,000, JLC blamed us for not supplying the part number (this is a custom part which we order from a factory, no part number) and offered $20 credit. That is 1% of what we paid them.
We just placeed our next order elsewhere.
I have ordered three small boards for IoT use and have found the service and quality of the products to be remarkable, dependable and quick. When I submitted my design they had a modification to add rails for 'standard production' back to me within the hour. The boards arrived 4 days early, and I have tested all 5 of this last run, and found them flawless in function.
I used EasyEDA pro this time, to try to avoid the library issues with Kicad and found it easy to learn and use.
They offer you 20 USD in coupons and you end up paying 100USD or more in the end.
When you make PCBA, stay out of JLCPCB, they will end up adding "secret costs" like special baking services that they did not requested on previous orders with the same products. They will take longet to complete your order and in the end they will contact you back once they miscalculated a shipping cost asking for more money (who does that!?). Not only that, if your PCBA has quality deffect because of components, they end up refunding the amount they want, very unfair. I won't use that service at all anymore
Un super service à un prix compétitif
je cumule plus de quarante commandes chez eux ; si un problème est détecté, (surtout en 3D) ils envoient une demande de clarification
Des productions superbes ( pcb ou 3D)
Pour le reste rien à redire , expédition rapide (compter 10 jours pour la France) emballage soigné
Translation: Great service at a competitive price.
I have more than forty orders from them; if a problem is detected, (especially in 3D) they send a request for clarification.
Superb productions (pcb or 3D).
For the rest, nothing to complain about, fast shipping (allow 10 days for France) careful packaging