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There are 2 reviews with an average rating of 3. 
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I was trying PCB-Pool because of their Free Stencil offer. Afterwards I learned, that the PCB alone was more expensive than my PCB + Stencil together at another manufacturer.
I have used PCB-Pool for several production projects and like them because they support Target files. They also support many other file types, which is a +. I have had no problems with any of the PCBs I ordered from them.
On one project I ordered a metal solder paste template for the bottom only and they sent both top and bottom and charged for both. However, when I complained, they promptly refunded the charges for the top template.
I originally had the impression they have facilities in USA but all my boards have been shipped from Ireland. The only problem with this is the shipping costs usually are higher than other vendors.