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There are 6 reviews with an average rating of 3.8. 
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Did a simple 10-board order, and was pleasantly surprised to get 11. Silkscreen and traces look fine (although I did not push either metric too close to the limits), and functionality is fine as a prototype.
My main gripe that I noticed when desoldering through-hole components is that some of the copper from the hole would come up with the lead. I've never seen this happen on any other board, and I'm pretty careful, so this was surprising. Otherwise, they work fine.
My only concern with the service was that they didn't notify me that they would be out for the first week of May or so, so my order didn't ship out for about a week and a half. I don't mind the wait, but an email would've been nice.
Overall, the boards are fine as prototypes. Definitely not good enough for a small production run, but for ~$16 shipped for 10 boards, it's a fair deal to try something out before sending out a large order.
3 stars = It's ok.
I had no issues with ordering via the website. It was comparable or better than some other sites that I have used. The (free) options are a nice touch - color and thickness of the board.
My first order was short by one board, which has never happened to me with any other vendor. To the contrary, Sitopway used to send me extra. As others have noted, expect a batch number to be printed on your board. Mine were located inconspicuously.
Quality appears to be good, but I did not test the limits. My smallest trace is 10 mil. I used lots of 4-point font in the silk screen, and it is all crisp.
I would probably use this service again for prototyping. It's ok.
Cheap PCBs, totally worth the price. Serial number placed under the IC (nice touch), slightly shifted silk screen on the top layer but still in tolerance (silk screen on the bottom - bang on). It took 2,5 week before the package arrived in Poland - reasonable shipping time.
I was surprised at Mike's comments. Yes, the shipping from China via ePack can be slow, but wow the price! I was expecting real junk for the price, but you need to look very close to see any difference from higher priced houses. I even did one with multiple copies per board, screened both sides, and it was still very cheap and quick if you discount the horrible shipping time.
Mike is right about the web site, tho. It needs some work.
Very cheap PCB's and good quality. Bought a set via Aliexpress. Shipping took 4 weeks to The Netherlands.
Yes, they are cheap, but they are slow, their website and checkout process is unfinished and they did a lousy job. Silk screen was shifted quite a lot, milling was done with either a dull drill or a hacksaw and they put their serial number over my logo. They may be OK for prototyping but I wouldn't use them for small production runs